FAQs

Do You Have Parking?

There is plenty of metered street parking within walking distance.

Only a ten minute walk to train, light rail and bus connections at Central Station.

Unfortunately, there is no designated accessible parking.

Are you an accessible venue?

Chair lift access from main entrance on Crown Street and an accessible bathroom. Unfortunately, there is no designated accessible parking.

What Is Your Family/Children Policy?

Children are welcome in theStreet Bar, Courtyard and Balcony until 10pm.

What Days Are You Closed?

We are closed Christmas Day.

What Is Your ID Policy?

A valid form of ID, such as a passport, photo card or driver's license may be required on entry.

Do You Cater To Food Allergies?

Yes, we can cater for a variety of dietary requirements and food allergies. Please let us know your requirements at time of booking.

Do I Need Make A Booking Or Can I Just Walk In?

At The Clock we take a mix of both bookings and reservations. We take a certain amount of bookings for each time frame and also leave some of the venue available for people to be able to walk in.

Will My CC Be Charged?

Your credit card is required to secure all bookings, it will only be charged in the event of a cancellation or no show. $100 will apply for cancelation within 48h or no-show. We'd prefer not to charge so please get in touch if you need to cancel your booking.

Public Transport

A short walk to Surry Hills light rail, Central Station and bus connections at Central Station.

Can I Bring Pets?

We love dogs! Dogs are welcome in the Courtyard and out the front on Crown Street.

Support animals are always welcome.

Can I Bring A Cake?

You are welcome to bring cakes. We will provide disposable plates, napkins and forks.

Is There A Dress Code?

We welcome attire of all types.

Who Do I Speak To About Lost Property?

Please call our office on 02 9331 5333

Do you show live sport?

Absolutely! We have subscriptions to Foxtel, Stan Sport and Optus Sport, so we'll be able to put on any of your favourite sports. Click our 'What's On' tab to see what we're showing this week.

Can We Book Large Groups?

We can accept a standard booking up to 15 pax.